Address: Secret Transylvania,
Cisnadioara, Sibiu, 555301, Romania
Phone: 0040 (0) 2695 62119
Are daily tours really included?
Yes, all guests staying on a fully inclusive basis can choose a tour from our extensive list, on any full day of their stay.
Are all daily tours free?
Only one tour carries a supplement, bear watching. However it comes with a money back guarantee.
Are activities included?
Horse riding, quad biking and treatments at the Hilton Spa are booked on guests behalf, commission free. Guests then pay for these directly.
All other stated activities and entrance fees are included, even ‘Go Ape’ and fungi foraging with a local expert.
Are the tours on set days of the week?
No, what we find works well is to discuss itineraries on arrival. We have several vehicles and driver/guides and are happy to run more than one tour a day. I hope this isn’t famous last words but we’ve never not managed to get any guest along to all their ‘must sees’ and more besides.
All we ask is that if, for example, two couples both wanted to do the same two tours, they would all go together on the same days.
How and when do I pay?
Once flights are booked, we will request a 25% deposit, payable via our UK account. The balance is then only due a week before the visit, or guests can settle with cash on arrival, if they prefer.
What are group sizes?
We usually work with a maximum of 10 guests, although group sizes tend to be around 6.
Can you accommodate larger groups?
Yes, we can accommodate up to 16 guests if they are all from the same family, or organisation (example – walking club).
Are rooms en-suite?
Yes, all our rooms are either double en-suites, or twin en-suites.
Can I stay for less than a week, or longer?
Yes, we can accommodate any length of stay.
What if my flight lands after midnight?
Regardless of the hour, day or night, we will be there to meet and greet ‘fully inclusive’ guests. Guests staying in our self catering apartments can book private transfers with us.
How long is the transfer?
20 minutes from Sibiu airport to Cisnadioara village. For Cluj arrivals and transfer please see ‘Getting Here’, or drop us a line.
Do you cater for vegetarians/vegans/dietary intolerance’s?
Yes, we are very used to catering for all dietary requirements and food preferences.